For daily commuters in Canada’s largest provinces, monthly transit passes offer significant savings and convenience. Whether you’re navigating the TTC in Toronto with Presto or TransLink in Vancouver with Compass, understanding how to purchase your monthly pass is essential.
This comprehensive guide walks you through every step of buying and using monthly transit cards for Presto in Ontario and Compass in British Columbia, helping you master your daily commute while maximizing your transportation budget.
Understanding Monthly Transit Passes: Presto vs. Compass
Both systems offer monthly passes that provide unlimited travel within specific zones or systems, but they operate differently:
Presto (Ontario):
-
Works across multiple transit systems in the GTA
-
Monthly pass loaded electronically onto your card
-
Auto-renewal options available
-
Funds/passes stored on card’s secure chip
Compass (British Columbia):
-
Primarily for TransLink services in Metro Vancouver
-
Requires monthly pass purchase each period
-
Tied to your specific Compass Card
-
Must be loaded before the start of each month
How to Purchase and Load a Presto Monthly Pass in Ontario
Option 1: Online (Most Convenient)
-
Create a Presto account at prestocard.ca
-
Register your card number or buy a new card ($6)
-
Select “Load Monthly Pass” and choose your transit agency
-
Enter payment information (credit/debit card)
-
Allow 24 hours for pass to activate, or tap at a station terminal for immediate activation
Option 2: At Station Terminals
-
Find a Presto machine at major transit stations
-
Tap your card or select “Buy New Card”
-
Choose “Monthly Pass” and select your transit agency
-
Insert cash or credit/debit card
-
Pass activates immediately upon purchase
Option 3: In-Person Retail Locations
-
Shoppers Drug Mart (most locations)
-
GO Transit ticket counters
-
TTC customer service locations
-
Other participating transit agency offices
How to Purchase and Load a Compass Monthly Pass in BC
Option 1: Online Registration
-
Create a Compass Card account at compasscard.ca
-
Register your card number or purchase new card ($6 refundable deposit)
-
Select “Load Monthly Pass” and choose your zones
-
Complete payment via credit card or PayPal
-
Tap your card at any Compass reader within 30 days to activate
Option 2: At Compass Vending Machines
-
Find machines at SkyTrain stations, SeaBus terminals, or West Coast Express stations
-
Insert your Compass Card or buy a new one
-
Select “Monthly Pass” and choose appropriate zones
-
Complete payment (cash, credit, or debit accepted)
-
Pass loads immediately to your card
Option 3: By Phone or In-Person
-
Call Compass Customer Service at 604-398-2042
-
Visit London Drugs locations throughout Metro Vancouver
-
Stadium-Chinatown SkyTrain station customer service centre
Key Differences Between Presto and Compass Systems
| Feature | Presto (Ontario) | Compass (BC) |
|---|---|---|
| Card Cost | $6 (non-refundable) | $6 (refundable deposit) |
| Auto-Renewal | Available | Not available |
| Multiple Systems | Yes (TTC, GO Transit, OC Transpo) | Primarily TransLink only |
| Activation Required | Tap within 30 days of loading | Tap within 30 days of loading |
| Refund Policy | Limited circumstances | Limited circumstances |
Money-Saving Tips for Monthly Transit Users
-
Purchase Before Deadline: Both systems require advance purchase (typically by the 25th of previous month)
-
Choose Correct Zones: Compass users should select appropriate zones for regular travel patterns
-
Set Up Auto-Reload: Presto’s auto-renewal ensures you never miss a month
-
Student/Senior Discounts: Both systems offer reduced fares for eligible users
-
Track Your Usage: Monitor your travel patterns to ensure monthly pass provides better value than pay-per-use
Troubleshooting Common Issues
Presto Card Problems:
-
Pass not working: Tap card at a station reader to activate
-
Card lost/stolen: Report immediately online to protect balance
-
Failed payment: Update payment method in your online account
Compass Card Issues:
-
Pass not activated: Tap at any Compass reader to load purchase
-
Wrong zones purchased: Contact customer service immediately
-
Card damage: Visit customer service centre for replacement
Frequently Asked Questions
Q: Can I get a refund if I don’t use my monthly pass?
A: Both systems generally don’t refund unused monthly passes, except in specific medical circumstances.
Q: How do I know if a monthly pass saves me money?
A: Calculate your average weekly trips – if you travel more than 10-15 times weekly, a monthly pass typically offers better value.
Q: Can I share my monthly pass with family members?
A: No, both systems prohibit sharing as cards are registered to individual users.
Q: What happens if I lose my card?
A: Report immediately through your online account. Presto may transfer balance to new card; Compass requires replacement purchase.
Conclusion: Take Control of Your Transit Costs
Mastering your monthly transit card purchase for either Presto in Ontario or Compass in BC simplifies your daily routine while saving significant money over individual fares. By following these step-by-step instructions and understanding each system’s unique features, you can ensure seamless commuting month after month.
